Privacy Policy

This Privacy Policy describes how Good Miles Auto ("we," "us," or "our"), located at 6274 Highway 291, Nine Mile Falls, WA 99026, collects, uses, shares, and protects personal information when you visit our website, contact us, or do business with us. It also explains the privacy rights available to you and how to exercise them.

Depending on how you interact with us, we may collect:

• Identifiers and contact details — name, postal address, email address, telephone number, and date of birth.
• Financing application information — if you apply for financing, we collect sensitive information including your Social Security number, driver's license number, employment information, income, and housing information. This information is collected only with your consent and used solely to process your application.
• Commercial information — vehicles you view or inquire about, trade-in details, purchase history, and service records.
• Internet activity — with your consent, pages visited, time on page, referring site, advertising click identifiers, device type, browser, and operating system.
• Approximate location — ZIP code you provide and general location inferred from your internet connection.

• Directly from you, when you fill out a form, apply for financing, chat with us, call us, or visit our dealership.
• Automatically, through cookies and similar technologies — only after you accept them via our cookie banner.
• From service providers and partners, such as credit bureaus and lenders (with your authorization), and analytics providers.

• Responding to your inquiries and providing requested services, such as price quotes, test drives, and trade-in valuations.
• Processing financing applications, including sharing your application with lenders and obtaining credit reports with your authorization.
• Communicating with you by phone, email, or text message where you have consented to such communication.
• Improving our website, inventory, and services through analytics (with your consent).
• Measuring advertising effectiveness (with your consent).
• Complying with legal obligations, preventing fraud, and protecting our rights.

We use essential cookies to make the site work, and — only with your consent — analytics and advertising cookies. You can change your choices at any time using Cookie Settings. If your browser sends a Global Privacy Control (GPC) signal, we treat it as a request to opt out of the sale or sharing of your personal information.

We do not sell your personal information for money. We share personal information with:

• Lenders and financial institutions — to process financing applications you submit, with your authorization.
• Service providers — companies that host our website, store our data, provide analytics, and help us communicate with you. They may use your information only to provide services to us.
• Advertising partners — if you consent to advertising cookies, ad platforms may collect identifiers that California law treats as "sharing." You can opt out at Do Not Sell or Share My Personal Information.
• Legal and safety — when required by law, legal process, or to protect rights, property, or safety.

We keep personal information only as long as needed for the purposes described above and to meet legal, accounting, and regulatory requirements. Financing applications are retained for the period required by federal and state law (generally 25 months under the Equal Credit Opportunity Act), after which they are securely deleted. Website analytics data is retained for no longer than 24 months.

Depending on where you live, you may have the right to:

• Know what personal information we have collected about you and request a copy (access / portability).
• Request that we correct inaccurate personal information.
• Request that we delete your personal information, subject to legal exceptions.
• Opt out of the sale or sharing of your personal information.
• Limit the use of sensitive personal information to what is necessary to provide our services.
• Withdraw consent at any time, where processing is based on consent.
• Not receive discriminatory treatment for exercising any of these rights.

If you are in the European Economic Area or the United Kingdom, these rights arise under the GDPR, and you also have the right to object to processing, to restrict processing, and to lodge a complaint with your local supervisory authority.

To exercise any of these rights, submit a request through our Privacy Rights Request form, call us at (509) 993-8239, or write to us at 6274 Highway 291, Nine Mile Falls, WA 99026. We will verify your identity before fulfilling a request and respond within the time required by applicable law (45 days under the CCPA, one month under the GDPR).

In the preceding 12 months we collected the categories of personal information described in Section 2 from the sources in Section 3, for the purposes in Section 4, and disclosed them to the parties in Section 6. We do not knowingly sell the personal information of consumers under 16 years of age. To opt out of the sale or sharing of your personal information, visit Do Not Sell or Share My Personal Information or enable Global Privacy Control in your browser. You may designate an authorized agent to submit requests on your behalf.

We use administrative, technical, and physical safeguards designed to protect personal information, including encryption in transit, access controls, and secure storage. No method of transmission or storage is completely secure; if a breach affecting your information occurs, we will notify you as required by law.

Our website is not directed to children under 16, and we do not knowingly collect personal information from them. If you believe a child has provided us personal information, contact us and we will delete it.

We may update this Privacy Policy from time to time. The "Last updated" date at the top shows when it was last revised. Material changes will be highlighted on this page.

Good Miles Auto
6274 Highway 291
Nine Mile Falls, WA 99026
Phone: (509) 993-8239